Shipping & Returns!

Shipping Policy

All pre made orders take 3-5 days to be processed by our gift shop, allowing your products to be professionally perfected . All singular custom orders have a 7-14 day processing time. Please place bulk orders 30 days in advance.  Once items have been inspected, properly cleaned and packaged,  they will be shipped.  There will be deals periodically for free shipping. Be sure yo subscribe to our site to be notified when free shipping is available.

Please be sure that your delivery address is correct when checking out. Tracking Numbers for your orders will be emailed to you once your orders are shipped out. Tracking updates are usually available within 24hrs after being shipped. 

We are not responsible for lost, misdelivered, or stolen packages. If your item shows that it has been delivered but you have not received it, please file a claim with the appropriate delivery service. 

Return Policy

All sales are final. We do not accept returns or exchanges for items. Items damaged in transit will be replaced. You must email a picture of the damaged item within 3 days of receiving your order. Once we receive an email we will ship out a replacement. If your item is not in stock during the time of your claim, you will then be fully refunded. If for any reason there is an issue with an order other than it being damaged please do not hesitate to contact us. We would be more than happy to assist you. Customer satisfaction is our priority and we would like to correct any possible problem rather than a customer be unsatisfied with their order. 

Store Policy!

Customer Care

Thank you for choosing us to fulfill your custom drinkware needs. We are here to assist you Monday through Friday. You'll be able to reach us from 10am-2:30pm on these business days. We never leave customers with no response. If you do not hear back from us right away you will without a doubt be contacted at our earliest convenience.
If you have any questions that you are unable to find answers to on the site, please feel free to email us. We normally  have very fast response time and would be happy to hear from you. All inquiries are welcomed.

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